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The Caller

ISBN 10 : 9781471156335
ISBN 13 : 1471156338

THE SUNDAY TIMES NUMBER ONE BESTSELLER Be careful before answering your next call. It could be the beginning of your worst nightmare. After a tough week, Tanya Kaitlin is looking f..


The Caller

ISBN 10 : 9780375871986
ISBN 13 : 0375871985

Neryn seeks instruction from two more fey Guardians to prepare for the battle against King Keldec, which must be fought to save the people of Alban, an effort complicated by Flint'..


The Caller

ISBN 10 : 9780547577524
ISBN 13 : 0547577524

Inspector Sejer investigates the delivery of a threatening postcard that coincides with the discovery of a child who was found covered in blood but unharmed in her stroller...


The Caller

ISBN 10 : 9780007279425
ISBN 13 : 0007279426

In The Sunday Times bestselling novel ‘Darkhouse’, Alex Barclay took you on a terrifying excursion to hell and back. In ‘The Caller’, she leaves you stranded there.....


Talking With The Caller

ISBN 10 : 0761915206
ISBN 13 : 9780761915201

This practical introduction to the art of interacting with crisis helpline callers will be essential to those who work, or intend to work, on a crisis line. The book is geared towa..


The Caller

ISBN 10 : 0130245127
ISBN 13 : 9780130245120

With rich content that captures children's imaginations and built-in reading and vocabulary instruction, your child will not only be learning, he'll be preparing for success whil..


Winning With The Caller From Hell

ISBN 10 : 9781550226959
ISBN 13 : 1550226959

Effective and practical strategies for dealing with difficult, unmanageable customers on the telephone are offered in this essential guide for call center managers and other servic..